函电的订单及回复范文推荐20篇【精彩3篇】

函电的订单及回复范文推荐20篇 篇一

标题：订购商品的函电及回复范文

尊敬的客户：

感谢您对我们公司的信任与支持！根据您的要求，我们已经为您准备好了以下商品，并在此函中向您确认订单及相关事宜。请您仔细阅读，并回复确认。

订单详情如下：

订单编号：20210001

客户名称：ABC公司

联系人：张先生

联系电话：123456789

订单日期：2021年1月1日

商品清单：

1. 商品名称：电视机

商品型号：A123

数量：10台

单价：1000元/台

2. 商品名称：冰箱

商品型号：B456

数量：5台

单价：2000元/台

3. 商品名称：洗衣机

商品型号：C789

数量：3台

单价：1500元/台

请您核对以上订单详情，如无误请回复确认，并告知您希望的交货日期及收货地址。我们将在收到您的确认后，尽快进行安排并发货。

再次感谢您对我们公司的支持与合作！如有任何疑问或需要进一步的帮助，请随时与我们联系。

祝生意兴隆！

此致

敬礼

[公司名称]

[联系人]

[联系电话]

[日期]

------------------------------------------------------------------------------------------------------------------

回复范文

标题：关于订单的确认回复

尊敬的[公司名称]：

感谢您的来信，并确认收到您的订单。我们非常荣幸能够为您提供所需的商品，并将尽快进行安排并发货。

根据您的要求，我们将按照以下订单详情进行处理：

订单编号：20210001

客户名称：ABC公司

联系人：张先生

联系电话：123456789

订单日期：2021年1月1日

商品清单：

1. 商品名称：电视机

商品型号：A123

数量：10台

单价：1000元/台

2. 商品名称：冰箱

商品型号：B456

数量：5台

单价：2000元/台

3. 商品名称：洗衣机

商品型号：C789

数量：3台

单价：1500元/台

我们会尽快安排发货，并将在发货前与您联系确认交货日期及收货地址。如有任何疑问或需要进一步的帮助，请随时与我们联系。

再次感谢您的支持与合作，祝生意兴隆！

此致

敬礼

[公司名称]

[联系人]

[联系电话]

[日期]

------------------------------------------------------------------------------------------------------------------

函电的订单及回复范文推荐20篇 篇三

函电的订单及回复范文 第一篇

外贸邮件模板

Dear **

Nice to meet you .

Thank you for the favor of our products .At the same time .We would very much like to work with you to establish long-term friendly relations of cooperation . I am sale director of santong plastic Supply name is have 8 years experience plastic bottle and box . I think we could get your mind.

Our business model is both whole sale and retail. So that we will accept the DIY style or Own Style form the MOW is 1 piece as retail price .

函电的订单及回复范文 第二篇

Dear sir,

Did you receive our quotation on Apr 12th?and no reply from was waiting until all the colleagues left the office. May be you are very busy.

So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)

Look forward your reply

Thanks and regards.

函电的订单及回复范文 第三篇

要求按现金提货方式装运订货

Dear Sir or Madam:

Thank you for your order dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?

If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.

We look forward to hearing from you.

Yours sincerely,

Hillary

延迟付款

Dear Sir or Madam:

Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.

We have considered your request to delay payment of your outstanding balance of US$ until 1 May of this year. We are happy to tell you that we can agree to your proposal.

We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.

We wish you better times ahead.

Yours sincerely,

Hillary

确认供货

Dear Sir or Madam:

As a result of our recent exchange of information, we have a strong interest to work with your proposal.

Please see the following terms and conditions as a confirmation of the start of our business relationship.

Product Name:

Spec. Number:

Quantity:

Price:

Packing:

Payment:

We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.

Yours faithfully,

Hillary

函电的订单及回复范文 第四篇

Dear X,

Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.

But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.

I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.

If you any comments ,pls let me know.

Thanks and regards

Angela.

函电的订单及回复范文 第五篇

Dear X,

Tank you for your inquiry.

Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!

Best regards,

(name)

函电的订单及回复范文 第六篇

Dear X,

We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.

We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.

Best Regards,

(your name)

PS: We are one of the biggest suppliers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.

If you have any questions, please contact us; we are happy to help you.

函电的订单及回复范文 第七篇

下面是有关外贸业务谈判询价对话，一起来看看吧。

Inquiries 询价(1)

P=Peter (customer), Li=a businessman (of a Chinese trade company)

P: I'm glad to have the chance to visit your company. I hope to conclude some substantial business with you.

L: It's a great pleasure, Mr. Peter, to have the opportunity of meeting you. I believe you have seen the exhibits in the showroom. May I know what particular items you're interested in?

P: I'm interested in your hardware. I have seen the exhibits and studied your catalogs. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I'd like to have your lowest quotations, CIF Vancouver.

L: Thank you for your inquiry. Would you tell us the quantity you require so as to enable us to work out the offers?

P: I'll do that. Meanwhile, would you give me an indication of price?

L: Here are our FOB. price lists. All the prices in the lists are subject to our confirmation.

P: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It's the general practice.

L: As a rule we do not allow any commission. But if the order is large enough, we'll consider it.

P: You see, I do business on commission basis. A commission on your prices would make it easier for me to promote sales. Even a 2 or 3 percent would help.

L: We'll discuss this when you place your order with us.

Inquiries 询价(2)

P: When can I have your firm CIF prices, Mr. Li?

L: We'll have them worked out by this evening and let you know tomorrow morning. Would you be good enough to come round then?

P: Good. I'll be here tomorrow morning at 10. Will that suit you?

L: Perfectly. Our offers are good for 3 days.

P: I don't need that long to make up my mind. If your prices are favorable and if I can get the commission I want, I can place the order right away.

L: I am sure you'll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven't changed much.

P: I'm glad to hear that. As I've just said, I hope to conclude some substantial business with you.

L: We shall be very pleased. Is there any thing else I can do for you, Mr. Peter?

P: I'm buying for chain department stores in Canada. They are also interested in Chinese carpets. I'd like to make me to the person in charge of this line?

L: Certainly. I'll make an appointment for you with Mr. Sung of the China National Animal By-products Corp.

P: Thank you very much.

Inquiries 询价(3)

P: I understand that you're interested in our machine tools, Mr. Li.

L: Yes, We're thinking of placing an order. We'd like to know what you can offer along this line as well as your sales conditions.

P: As you know, we supply machine tools of all types and sizes. We have years of experience in the manufacture tools.

L: We've read about this in your sales literature. May I have an idea of your price?

P: Our prices compare favorably with those offered by other manufactures either in Europe or anywhere else. Here are our latest price sheets. You will see that our prices are most competitive.

L: Do you take special order? That is, do you make machine according to specification?

P: We do. As a matter of fact, we design machine tools for special purposes.

L: How long does it usually take you to make delivery?

P: As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit. It takes longer, of course, for special orders. But in no case would it take longer than 6 months.

L: Good, Another thing, all your prices are on CIF basis. We'd rather have you quote us FOB prices.

P: That can easily be worked out.

函电的订单及回复范文 第八篇

货物运输函电范例

CHINA TRANSWORLD SHIPPING CORPORATION

3333 Binhai Street,Liaoning,China

Tel: (0411)5000000 Fax:(0411)5000001

Zip code:116001

September 13,

Goodman

Senior Shipping Clerk

Northgranary Cereals,Inc.

616 Taiyangdao Street

Harbin 116001

Dear :

Thank you for your fax of September 11. We are pleased to inform you that we have been able to secure the vessel you asked for.

She is the SS Bohai and is docked at present in has a cargo capacity of eight thousand tons,is a bulk carrier,and has a speed of 24 knots which will certainly be able to make the number of trips you mentioned.

Please fax us to confirm the charter and we will send you the charter party.

Yours sincerely,

Liu Hanchen

Charter Department

函电的订单及回复范文 第九篇

Dear X,

We appreciated your purchase from us.

However, we noticed you that h**en’t made the payment yet.

This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.

If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.

Thanks again!

Looking forward to hearing from you soon.

Best Regards,

(Your name)

函电的订单及回复范文 第十篇

敬启者；

我们从阿里巴巴得知贵公司的名称。

我们公司是一个专营纺织品的大规模的公司，在世界市场上享有良好的声誉。现在，我方公司将会每月为贵公司能提供新的设计。

我方公司将写信与贵公司建立直接的业务关系。

如果贵公司想要下订单，请告知，如按贵公司的有需要我们将很乐意求提供我们的.设计样本册，为了更好的准备货物如有现货订单，我方在收到你方订单之后三天之内装运。

我们期待你的回复。

敬上，

范文二：

Dear Sirs;

The Bbank of Cchina Shanghai Branch has informed us that your company is a large importer of textiles products. We have the pleasure of introducing ourselves to you ,our company is as a local

the largest textile manufactures in our area. Enclosed please find varies pictures of a variety of our quality textiles picture products.

Besides, we are desirous of the details of your requirement, so as to provide better service.

1 Your specialized in market/

2 Categories of your specialized products

We are looking forward to establishing long-term business relations.

Best regards

范文三：

March 7,

Dear sirs,

We have your name from Messrs. Smith Co.

Our company is a large leading cooperation specializing in textiles items. We have been engaged in this line for 20 years, ()and have business relations with many countries in Southeast Asia.

We are writing you to enter into direct business relations with you. We hope you can send us the latest product catalog and pricelist.

We are looking forward to your inquiry.

Yours Sincerely,

Jone Smith

Manager of Import Department

范文四：

Dear sirs,

Thank for your letter of March 7th, informing us of your interest in our product. We look forward to establishing positive business relationship with your corporation.

We are mainly dealing in the export of Chinese light industrial products. We are convinced that our joint business efforts will be to our mutual benefits.

As requested, a booklet including a general introduction of our latest product catalog together with our samples. Should you require any further information, please do not hesitate to let us know.

Yours faithfully,

函电的订单及回复范文 第十一篇

回复 询盘 告知无货

Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand. The reason is that the product you need has been out of stock. What’s more our manufacturers have declined orders because of shortage of raw materials.

We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.

我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。

我方已将贵方询函备案，一经有货，我方将以电报报盘。

回复 询盘 ，量大折价

We are pleased to receive your letter of 5 July and enclose our catalogue and price list. Also by separate post we are sending you the samples of our products. Our catalogue contains items and their specifications of our supplies. Through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. For a total purchase of not less than 100,000 and not more than 200,000 American dollars, we would allow a discount of 10% and for a purchase larger than 200,000 American dollars, we would allow a 20% special discount.

很高兴收到贵公司7月5日来函。现寄上产品目录与价目表。同时另封寄去样品，请查收。

所寄产品目录包括本公司产品的品名、规格。与其他厂商的价格比较，我方的报价定会使贵方满意。

凡总定购量超过100,000美元但不足200,000美元者，我方将给予10%的折扣;凡总定购量超过200,000美元者，我方将给予20%的折扣。

如何追问买方意见

In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products. As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. We are always ready to serve you and should be grateful for your reply.

在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。

如何询问参展条件

From yesterday’s Morning Paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair. We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.

从昨天《晨报》上获悉，贵单位正在征集“20 广交会 ”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。

函电的订单及回复范文 第十二篇

外贸函电常用范文如下：

1.

Dear Mr. Li,

Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.

We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.

Yours sincerely,

Susan Block

Manager

A Reply

Dear Ms Block,

We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.

We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.

Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.

Yours truly

2.

Dear Mr. Lu,

We have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to European market.

Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .

Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.

We are looking forward to your early reply.

Yours faithfully

A Reply

Dear Mr. Bean,

We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.

We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.

Best regards,

Yours sincerely

希望对你有帮助。

函电的订单及回复范文 第十三篇

referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.

we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.

我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。

我方已将贵方询函备案，一经有货，我方将以电报报盘。

外贸行业人员日常用语：询盘的提出

我们已向该公司提出询价( 询盘 )。

we addressed our inquiry to the firm.

对该公司的询价信, 我们已经回复。

we answered the inquiry received from the firm.

我公司已收到, 该公司关于这类商品的 询盘 。

we have an inquiry for the goods received from the firm.

我们已邀请客户对该商品提出询价。

we invited inquiries for the goods from the customers.

敬请将贵公司的进口商品目录寄来为荷。

will you please let us have a list of items that are imported by you.

如能得到贵方特殊的询价, 则甚为感谢。

we shall be glad to have your specific inquiry.

敬请惠寄报价单和样品可否? 请酌。

would you care to send us some samples with the quotations.

由于这一次订购是合同的组成部分, 请提供最好的条件。

please put us on your best terms, as this order forms part of a contract.

请告知以现金支付的优惠条款和折扣比例。

please state your best terms and discount for cash.

由于打折扣, 请告知最好的装货(船)条件。

please put us on your very

请告知该商品的价格和质量。

please let us have information as to the price and quality of the goods.

请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。

please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in japan.

敬请告知该货以现金支付的最低价格。

kindly favour us with the lowest cash price for the goods.

敬请告知贵公司可供应的上等砂糖的数量和价格。

kindly let us know at what price you are able to deliver quantities of best refined sugar.

请报德克萨斯州产中等棉花50包、11月份交货的最低价格是多少?

at what lowest price can you quote for 50 bales middling texas cotton for november?

请报10英担、一级软木(瓶)塞的最低价格。

please quote us the lowest price for ten cwt. best cork.

请对上述产品报运至我方工厂交货的最低价格。

we shall be obliged by a quotation of your lowest price for the said goods free delivered at our works.

请贵方惠寄商品目录并报价、谢谢。

i shall be glad if you will send me your catalogue together with quotations.

请对该商品报最低价。

please quote us your lowest prices for the goods.

贵公司7月1日来函就该商品优惠条件的 询盘 敬悉。

we have received your letter of july 1, enquiring about the best terms of the goods.

如收到贵司对机械产品的询价, 我们将甚表谢意。

we shall be pleased to receive your enquiries for the machineries.

如能告知该商品的详细情况, 则不胜感谢。

we would appreciate receiving details regarding the commodities.

如您能告知该商品的现行价格, 将不胜感谢。

we would appreciate it if you will please let us know the ruling prices of the goods

函电的订单及回复范文 第十四篇

同意修改付款条件

Dear Sir or Madam:

We thank you for your letter dated 6 June and are pleased to acknowledge your order No. 463 of the same date for ceramic tiles.

The modified terms of payment you propose are quite acceptable and a telex has been dispatched to you to this effect.

All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.

The following documents will be air mailed to you immediately after shipment is made:

1. Bill of lading in duplicate

2. Invoice, FOB Shanghai in triplicate

3. Guarantee of quality

We will, of course, notify you by telex as soon as your order is shipped.

You can rely on us to give prompt attention to this and any future orders you may place with us.

Yours sincerely,

Hillary

就要求以承兑交单付款作答复

Dear Sir or Madam:

Thank you for your request for a trial delivery of ceramic resistors but regret to say that we cannot agree to your proposal.

As an exception, the best we can do for the trial delivery is to offer you direct payment at sight terms.

If you accept our proposal, you run very little risk, since our brand products are well known for the quality, attractive design and reasonable price. Our lines sell very well all over the world and have done so for the last 30 years. We do not think you will have any difficulty in achieving a satisfactory performance with this item.

If you find our proposal acceptable, please let us know and we can then expedite the transaction.

Yours sincerely,

Hillary

要求开立信用状

Dear Sir or Madam:

This is in regards to your order for 5,000widgets and our sales confirmation No. 341. We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.

We would be grateful if you would expedite the establishment of the L/C so that we can ship the order on time. In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.

We look forward to receiving your response at an early date.

Yours sincerely,

Hillary

修改信用状

Dear Sir or Madam:

Your letter of credit issued by the Royal Bank of Canada has arrived.

Upon further examination, we have found that transshipment and partial shipment are not allowed.

As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.

With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.

I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.

Yours sincerely,

Hillary

延长信用状期限

Dear Sir or Madam:

Thank you for your letter of credit covering your order for 10,000 widgets.

We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.

We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.

We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.

We send our sincere apologies for the delay and trust that it will not inconvenience you.

Yours sincerely,

Hillary

请示提供信用资料

Dear Sir or Madam:

Thank you for you interest in our products. We hope the samples we sent you on 5 February were up to your expectations.

We would like to sort out the credit formalities as soon as possible possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?

Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.

We look forward to a long and prosperous relationship with your company.

Yours sincerely,

Hillary

拒绝赊销

Dear Sir or Madam:

Thank you for your order No. 6565 dated 1 July for 100widgets.

I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.

We are sorry for the delay and await your instructions.

Yours sincerely,

Hillary

函电的订单及回复范文 第十五篇

Dear x,

Thank you for your interests in my item.

I am sorry but we can’t offer you that low price you asked for.

We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.

However, we’d like to offer you some discounts on bulk purchases.

If your order is more than X pieces, we will give you a discount of xx% off.

Please let me know for any further questions. Thanks.

Sincerely,

(name)

函电的订单及回复范文 第十六篇

外贸行业竞争激烈，如果能熟练掌握外贸英语无疑会增强自身的竞争力!今天就从实用的外贸英语函电学起吧!

怎样建立贸易关系呢?

Dear Sirs,

We have obtained your address from the Commercial Counsellor of your Embassy in London and are now writing you for the establishment of business relations. We are very well connected with all the major dealers here of light industrial products, and feel sure we can sell large quantities of Chinese goods if we get your offers at competitive prices. As to our standing, we are permitted to mention the Bank of England, London, as a reference.

Please let us have all necessary information regarding your products for export.

Yours faithfully

函电的订单及回复范文 第十七篇

说明价格调整原因

I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying % more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as %. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.

现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨%□，一些承包商的价格调升到%。 过去年，本公司生产的机器品质优良性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。

回复感谢信

We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.

承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。

请客户征询其它公司

Thank you for your enquiry of May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.

谢谢月月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。

改善服务

Thank you for your letter of January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.

感谢月日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。

拒绝客户的要求

Thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.

月日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上!

应付难办的客户

We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.

承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。

祝贺新公司成立

It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future

非正式的预约要求

Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again.

您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?我们准备于下月初作出最后决定。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点?在伦敦巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。

物色代理商

Our company manufactures a range of printing presses that are used successfully by companies in over countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter.

本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷!

欢迎新代理商

I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line.

欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼?格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。

要求约见

Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least %.I shall be in the UK from September to October. If you would like to know more, just fax or telex me.

贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该崭新产品，盼能预约时间作一介绍。 该电脑体积和同类电脑相仿，但配备多项先进功能。其零售价较同类产品便宜%以上。本人将于月日至月日逗留英国。如蒙拨冗了解该产品资料，烦请函复。

拒绝约见

Thank you for your letter of July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product.

月日有关新型号手提电脑函收悉。 本公司暂未能安排会面，深感歉意。现时正为另一家电脑公司提任独家代理，根据合约条款，不得销售别家电脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。

同意约见

Thank you for your letter of September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning November would suit me best. I look forward to meeting you and discussing this matter.

感谢月日的来信。欣闻阁下将于月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录中的针织时装深感兴趣。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。 如能于月日或其后数天抽空来访，当感激不尽。 期待与您会面，商讨有关事宜。

函电的订单及回复范文 第十八篇

Dear X,

Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.

I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.

Could you give me some advice so that we can do better.

函电的订单及回复范文 第十九篇

With the development of the Internet, online shopping is more like the xxxsignboardxxx as the saying goes. A coin has two sides. Most people like to buy what they want online.

They think it is convenient. They don't have to waste a lot of energy and precious time from one store to another. They can choose what they like in the saved time.

They can do what they like by themselves Things, there are many kinds of goods. However, on the Internet, other people are on the contrary. They think they can't see the goods or try them on themselves.

They don't know that the real goods may be different from what they see on the computer. This is not safe. Once you cheat, you will find that you have no place to complain.

中文翻译：

函电的订单及回复范文 第二十篇

很感谢邓经理在最初应聘的时候，相信并选择我作为**篷房外贸业务人员当中的一员，同时尽心地安排小组组长小平一直以来监督和教导我的外贸之路。同样也很感谢在取得成绩时的点播，在没有成绩时的鼓励。

很感谢我的小组组长小平和其他同事，不论是在生活当中还是在工作当中，都给与了我很多实实在在的帮助和指导。让我能一步一步积累更多的经验，增长自己的见识。

同时也很感谢自己在20XX年最初的时候，有勇气去换一个行业，勇敢地选择了篷房行业，并坚持了下来。那时候对公司的了解并不多，对行业未来的前景也没有清晰的认识，但感谢自己愿意尝试并且没有半途而废。

回顾自己来**的日子，不长不短居然快一年了，在**的日子很有意义，是我重新开始一个行业的孕育地。

来到**的时候，我对现在所在的行业完全没有认识。甚至当初来应聘的时候，都没仔细看过公司到底是做什么的。我当时想的是，以最低的姿态，在一个值得学习和投入的工作环境，历练自己。选择**，给了我很多学习机会，几乎所有的东西都是重新开始学习的。包括基本的表格制作，再到图像处理，邮件处理，电话沟通以及面对面接待客人。

在我内心深处，一直相信“有志者，事竟成”，“天道酬勤”，虽然我的起步晚了点，但因为年轻，应该是可以追上前辈们的。但也因为年轻，言行显得很不稳重。

的确，这是我需要学习的地方。

刚开始做外贸，可能是一种兴奋刺激的感觉，当但激情热情被日复一日的邮件询盘和繁琐之事替代时，我们再坚持下去的时候，如果还没有成绩，那时就更需要一种精神信仰，无关乎薪资，因为毕竟谁都知道，做业务，没有销量，就是穷光蛋。

刚开始的时候，没想过要快速的就拿单，毕竟那很不现实，对产品对外贸一窍不通没有任何实际经验就想出成绩简直就是一种空想。

那时每天上班的时候，我会给自己列好工作日程，确定紧急重要顺序，忙完这些规定的事项后，我会抽出一部分时间提前学习一些外贸知识，包括业务以及回复邮件方面。

记得刚开始回邮件的时候，我的心情是小心翼翼的，很怕犯错，可能与我的完美主义个性有些关系。所以一封邮件都要思考半天，不管是回邮件的内容还是表达方式。一句话，不敢下手。后来幸亏在福步等外贸论坛里面，学习了很多回复邮件和处理询盘的知识，再加上不断更新产品之后，询盘多了，锻炼的机会就多了，也就形成了自己的处理询盘的思路。

第一个单拿的是幸运，那时候刚出了一次意外，在养伤过程中，接下了第一个单。也是这个单，给了我很多勇气。让我相信努力会有收获。

过了试用期之后，之前那种激情和热情就慢慢的消失跆尽了，我需要我的信仰来支持我。

“开始源于相信，过程在于改变，结果在于坚持。”就是我的信仰。

我从来不相信，有谁可以随随便便的成功，毕竟不是所有人也不是每次都有那样的好运气。

坚持我现在的行业，在我不断地填充自己的过程中，我唯一能做的就是等待了。

客人不是一下就有的，询盘不是一下子就都到你的邮箱里的，价格不是每次都是你的让客人满意，不是每个客人都注重质量和服务的。那唯一能做的，就是不断地行动以及耐心等待结果。

在过了试用期很长一段时间里询盘不是很多，我找了很多事情做，集中之一就包括增加产品曝光带来询盘，那么首先得熟悉产品。熟悉产品，不仅是了解自己的产品，也包括同行的产品，而我重点放在国外同行也可以说是潜在客户的身上。

其实，做外贸也是一种心态的转变，之前我是个急性子，很多事情希望能够以最快最有效率的方式解决，所以往往给人浮躁的感觉。慢慢的现在性子稍微稳下来点，因为有些事情，不是你急着完成结果就能如你愿，例如，你希望客人尽快下单。

10月份的时候曾打算请假休息一段时间，但最终放弃了这个打算，那时候的事情，让我认清了自己的处境，女儿也应当自立自强。所以当静下心来，再次投入到工作当中的时候，自己有种突然觉悟的感觉。后来再处理询盘和邮件的时候，竟是反应快了很多，思路也明朗了很多。我想这是因祸得福吧。

yusuf是我今年最大的一个客户，期间一直没有断过联系，其实我们很少谈工作，每次寒暄一下，问候一下。我后来想想为什么他迟迟没有打款，可能他也在花时间考验我和我们公司。就像我在怀疑他是骗子一样。我一直记得一个外贸前辈说，你得经常在你客户的面前飘过。我想我就是这样一直在他面前飘来飘去没有太强的目的性，让他产生了信赖。他的订单，就是对我耐性的考验和服务的认可。后来的接待工作，让我对自己的口语也自信了不少，很感谢小平的陪伴和帮忙，以及之前有机会在她身边学习了很多次。

虽然现在我在外贸在篷房这个行业还是半个内行人，身上也有很多的不足，但是我相信，时间能够证明一切，我相信只要用心学习，踏踏实实的，就一定会有更大的成绩。

向成为一名能够独当一面的外贸人前进。