客户服务顾问英文简历【精选3篇】
客户服务顾问英文简历 篇一
Name: Jane Smith
Address: 123 Main Street, New York, NY 10001
Phone: (555) 555-1234
Email: janesmith@email.com
Objective:
Highly motivated and skilled customer service professional with five years of experience seeking a position as a customer service advisor. Dedicated to providing exceptional service and support to clients, while consistently meeting and exceeding performance targets.
Education:
Bachelor of Arts in Communication
ABC University, New York, NY
Graduated May 2014
Skills:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to handle difficult situations with professionalism and patience
- Proficient in Microsoft Office Suite
- Familiarity with CRM software
- Ability to multitask and prioritize effectively
Experience:
Customer Service Representative
XYZ Company, New York, NY
June 2015 - Present
- Provide exceptional service and support to customers via phone, email, and live chat
- Resolve customer issues and complaints in a timely and satisfactory manner
- Maintain accurate customer records and update information as needed
- Collaborate with cross-functional teams to resolve customer inquiries and ensure customer satisfaction
- Meet and exceed monthly performance targets for customer satisfaction, call resolution, and average handling time
Customer Service Intern
ABC Company, New York, NY
May 2014 - May 2015
- Assisted customer service team in handling customer inquiries and resolving issues
- Conducted customer satisfaction surveys and analyzed feedback to identify areas for improvement
- Assisted in the development and implementation of customer service training programs
- Updated customer records and maintained a comprehensive customer database
- Assisted in the organization of customer appreciation events
References:
Available upon request
客户服务顾问英文简历 篇二
Name: John Davis
Address: 456 Maple Avenue, Los Angeles, CA 90001
Phone: (555) 555-5678
Email: johndavis@email.com
Objective:
Results-driven customer service professional with seven years of experience seeking a challenging position as a customer service advisor. Committed to providing exceptional service and building positive relationships with clients, while consistently achieving and exceeding goals.
Education:
Bachelor of Business Administration
DEF University, Los Angeles, CA
Graduated May 2012
Skills:
- Excellent interpersonal and communication skills
- Strong problem-solving and decision-making abilities
- Proficient in CRM software and Microsoft Office Suite
- Ability to effectively manage time and prioritize tasks
- Detail-oriented and highly organized
- Ability to work well under pressure in a fast-paced environment
Experience:
Senior Customer Service Advisor
ABC Company, Los Angeles, CA
June 2015 - Present
- Provide expert-level assistance and support to customers through various channels, including phone, email, and social media
- Resolve complex customer issues and complaints, ensuring a satisfactory resolution
- Train and mentor new customer service advisors, ensuring a high level of performance and customer satisfaction
- Collaborate with cross-functional teams to improve processes and enhance the customer experience
- Consistently meet and exceed monthly performance targets for customer satisfaction, first-call resolution, and average handling time
Customer Service Representative
XYZ Company, Los Angeles, CA
May 2012 - May 2015
- Assisted customers with product inquiries, order placement, and issue resolution
- Handled escalated customer complaints and ensured a prompt and satisfactory resolution
- Managed customer accounts, processed returns and refunds, and maintained accurate customer records
- Collaborated with the sales team to identify opportunities for upselling and cross-selling
- Consistently achieved and exceeded monthly sales targets
References:
Available upon request
客户服务顾问英文简历 篇三
简历是应聘的基础和必要手段，一份优秀的简历能够给招聘者留下深刻的印象，从而赢取面试的机会，下面是小编搜集整理的客户服务顾问英文简历模板，欢迎阅读，供大家参考和借鉴!
客户服务顾问英文简历
Resume
Name
xxx
Gender
Female
Date of Birth
Location
Shanghai
Contact No
Address
jianli.unjs.com#
Job Target
Target Industry
The hope responds to a call for recruits profession scope
Target job
The hope responds to a call for recruits post
Target address
Hope work area, urban scope
Target salary
Anticipation wage level welfare demand，Discussing in person
To hillock time
The new post can in the long time assume the post
Working Experience
2004/07—Present
XXX
Industry: Apparel/Textiles/Leather Goods
Customer Service Dept. Customer Service Consultant
Responsibilities & Achievements:
com#municate with all Asian Clients.
In charge of Korea and Taiwan Clients.
Cover Admin. for office.
Report Directly to:Asia General Manager
Achievements:Keep good relationship with clients and earn more business for com#pany.
2004/04—2004/06
Shanghai American School
Industry: Education/Training
High School Admin Staff/Assistant
Responsibilities & Achievements:
Help the High School teachers to com#municate with parents and students.
Assist to High School principal.
In charge of all the preparing work for High School Graduation Ceremony.
Report Directly to:High School Principal
Achievements:In charge of all the preparing work for High School Graduation Ceremony.
2003/10—Present
Group 4 Falck Facility Management (Shanghai) Co., Ltd
Industry: Personal Care & Services
Admin Personal Assistant to General Manager
Responsibilities & Achievements:
Do the assistant work to GM.
In charge of Admin Dept.
Customer service: do the customer service training to the new staff and keep contacting with the client.
Work as a site manager for a small site.
Report Directly to:General ManagerNumber of Subordinate:3
Achievements:Assistant to GM and help him to com#municate with the site manager and solve all kinds of problems they met. Also in charge of Admin Department and working as a site manager of one of our site: Shanghai East International Medical Center.
2001/04—2003/09
Shanghai Racquet Club & Apartments
Industry:Restaurant & Food Services
Club Operation Department Event Sales Executive
Make the proposal for all kinds of event either of club members or outside guests.
Do the coordinate work with the other supporting department to make the events smooth.
Follow up the events and keep it smooth.
Working as sales for the club events.
Design the new club events.
Report Directly to:Club Operation ManageNumber of Subordinate:8
Reason for Leaving:New com#pany offer the high position and high salary
Achievements:
In charge of all kinds of meeting for the famous com#pany such as GE, Unilever, Decathlon, Metro and GM
Do some special events for the club member, etc: birthday party, personal party, farewell party and business party.
In charge of some tennis events as Head Cup, Racquet Tennis Cup.
Help to do the proposal and follow up with the com#pany teambuilding.
1998/07—1999/06
Christine Dior (Shanghai) Pefume & Cosmetic Co., Ltd
Industry:FMCG( Food,Beverage,Cosmetics)
Admin. Receptionist
Responsibilities & Achievements:
Typing, printing and translating the com#pany documents.
Book the hotel or tickets for staff that need on business trip.
Transfer the phone calls.
Report Directly to:Admin. Dept. Manager
Reason for Leaving:Learning more things
Achievements:Working as a receptionist to do all kinds of supporting work for all departments in the com#pany.
Education/Training
2002/09—Present
Centre Artillery AcademyAdministration Bachelor
1996/09—1998/07
East Normal Universitycom#puter Science And Technology Associate
1999/03—2001/03
Overseas department of Shanghai International Studies UniversityEnglish The Overseas Department of Shanghai International Studies University is a famous training department in China. I have studied for 2 years in this department, major is English. In the 2 years, I got a lot of experience in learning English; also I got a lot of good friends. All of my teachers are professional, and for the Oral cause teacher is a kind American professor, I found my oral English is better than before. I really have a nice experience in this department!
Certificate
2000/12
CET4
Self-appraisal
Strong interpersonal com#munication skills and perform well in teamwork, responsible and flexible.
april 8,2015p.o.box 3
xx university
beijing,china 100000
dear sir/madame,
附：英文求职信范文
your advertisement for a network maintenance engineer in the april 10student daily interested me because the position that you de- scribed sounds exactly like the kind of job i am seeking.
according to the advertisement,your position requires a good university degree,bachelor or above in computer science or equivalent field and proficient in windows nt 4.0and linux system.i feel that i am competent to meet the requirements.i will be graduating from xx university this year with a msc.my studies have i#ncluded courses in computer control and management and i designed a control simulation system developed with microsoft visual and sql server.
during my education,i have grasped the principles of my major subject area and gained practical skills.not only have i passed cet - 6,but more importantly i can communicate fluently in english.my ability to write and speak english is a good standard.
i would welcome an opportunity to attend you for an interview.
enclosed is my resume and if there is any additional information you require,please contact me.
yours faithfully,
wan long
