酒店文员英文简历模板(精选3篇)

酒店文员英文简历模板 篇一

Hotel Clerk Resume Template

Name: [Your Name]

Contact Information: [Phone Number] | [Email Address]

Objective:

Highly organized and detail-oriented hotel clerk with strong communication skills seeking a position as a hotel clerk in a reputable hotel. Offering exceptional customer service skills, ability to multitask, and proficiency in hotel management software.

Education:

- Bachelor's degree in Hospitality Management - [University Name] - [Year]

- High School Diploma - [High School Name] - [Year]

Skills:

- Excellent communication skills in English and [Additional Languages]

- Proficient in hotel management software, such as Opera and Fidelio

- Strong problem-solving abilities and attention to detail

- Ability to multitask and work under pressure

- Exceptional customer service skills

Experience:

Hotel Clerk - [Hotel Name] - [Dates]

- Greeted and checked in guests, ensuring a smooth and efficient check-in process

- Answered phone calls and responded to guest inquiries, providing accurate and timely information

- Handled reservations and cancellations, ensuring accuracy and adherence to hotel policies

- Assisted guests with luggage and directed them to their rooms

- Processed payments and maintained accurate records of transactions

- Handled guest complaints and resolved issues to ensure guest satisfaction

Front Desk Receptionist - [Hotel Name] - [Dates]

- Welcomed guests and provided them with information about hotel facilities and services

- Managed guest check-ins and check-outs, ensuring a seamless experience for guests

- Handled phone calls and forwarded them to the appropriate departments

- Assisted with administrative tasks, such as filing, faxing, and photocopying documents

- Coordinated with housekeeping and maintenance departments to ensure cleanliness and functionality of guest rooms

- Handled guest requests and inquiries, providing excellent customer service

References:

Available upon request

酒店文员英文简历模板 篇二

Hotel Clerk Resume Template

Name: [Your Name]

Contact Information: [Phone Number] | [Email Address]

Objective:

Motivated and customer-focused hotel clerk with a strong background in hospitality management seeking a challenging position as a hotel clerk in a prestigious hotel. Offering excellent organizational skills, attention to detail, and a passion for providing exceptional guest service.

Education:

- Bachelor's degree in Hospitality and Tourism Management - [University Name] - [Year]

- High School Diploma - [High School Name] - [Year]

Skills:

- Excellent communication skills in English and [Additional Languages]

- Proficient in hotel management software, such as Opera and Fidelio

- Strong problem-solving abilities and attention to detail

- Ability to multitask and prioritize tasks effectively

- Exceptional interpersonal skills and ability to work well in a team

Experience:

Hotel Clerk - [Hotel Name] - [Dates]

- Greeted guests and provided them with a warm welcome, ensuring a positive first impression

- Managed guest check-ins and check-outs, ensuring accuracy and efficiency

- Handled reservations and cancellations, ensuring adherence to hotel policies

- Assisted guests with inquiries, resolving issues promptly and providing excellent customer service

- Collaborated with other hotel departments to ensure smooth operations and guest satisfaction

- Maintained accurate records of guest information and transactions

Front Desk Agent - [Hotel Name] - [Dates]

- Welcomed guests and provided them with information about hotel amenities and services

- Managed guest check-ins and check-outs, ensuring a seamless experience for guests

- Handled phone calls and transferred them to the appropriate departments

- Assisted with administrative tasks, such as filing, data entry, and preparing reports

- Coordinated with housekeeping and maintenance departments to ensure cleanliness and functionality of guest rooms

- Handled guest requests and concerns, providing personalized and efficient service

References:

Available upon request

酒店文员英文简历模板 篇三

　　英文简历(resume)并无固定不变的单一形式，应聘者完全可以根据个人的具体情况来确定采用何种形式，灵活设计。下面来了解下酒店文员英文简历模板如何制作。

　　HOTEL CLERK

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　OBJECTIVE:

　　To contribute developed customer relations and administrative skills to a challenging in a hotel.

　　SUMMARY OF QUALIFICATIONS:

　　Developed interpersonal skills,having dealt with a persity of clients,professionals and staff members.

　　Detail-and goal-oriented.

　　Function well in high-stress atmosphere.

　　Knowledgeable on both EECO and APTEC computers systems.

　　CAREER HISTORY

　　1992-Present THE OLIVER HOTEL,Whitewater,KS

　　Hotel Clerk

　　Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.

　　1988-1991 WALDEN HOTEL,Walton,KS

　　Hotel Clerk

　　Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

　　1986-1987 WALDEN HOTEL,Walton,KS

　　Sales Associate

　　Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

　　1983-1985 BETHEL COLLEGE,North Newton,KS

　　Secretary

　　Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

　　EDUCATION

　　BETHANY COLLEG