网购投诉信英语作文【通用6篇】

Complaint Letter about Online Shopping Experience

Article One: Poor Quality Products and Terrible Customer Service

Dear Customer Service Team,

I am writing to express my deep dissatisfaction with my recent online shopping experience on your website. I am a regular customer and have always had a positive experience before, but this time, I am extremely disappointed with the quality of the products and the terrible customer service I received.

Firstly, the products I received were of extremely poor quality. I ordered a set of kitchen utensils, and when they arrived, I was shocked to see that they were made of flimsy plastic instead of the sturdy stainless steel as advertised. Some of the utensils were even broken upon arrival. This is completely unacceptable, as I paid a considerable amount of money for these items with the expectation of receiving high-quality products.

Furthermore, when I contacted your customer service team to address this issue, I was met with unhelpful and dismissive responses. The representative I spoke with seemed disinterested in resolving my complaint and kept repeating standard phrases without providing any practical solutions. This lack of professionalism and disregard for customer satisfaction is truly disappointing.

As a loyal customer, I expect better treatment and quality assurance from your company. I demand a full refund for the defective products I received, as well as compensation for the inconvenience and disappointment caused. I also suggest that you improve your customer service training to ensure that all representatives are equipped with the necessary skills to handle customer complaints effectively and provide satisfactory solutions.

I hope that you will take my complaint seriously and address these issues promptly. I look forward to receiving a timely response and a resolution to this matter.

Yours sincerely,

[Your Name]

Article Two: Delays in Delivery and Inaccurate Product Descriptions

Dear Customer Service Team,

I am writing to express my dissatisfaction with my recent online shopping experience on your website. I have been a loyal customer for several years, but this time, I am extremely disappointed with the delays in delivery and inaccurate product descriptions.

To begin with, I placed an order for a dress with express shipping, as I needed it for a special occasion. However, the delivery was delayed by more than a week, causing me great inconvenience and disappointment. The dress arrived after the event had already taken place, rendering it useless to me. This delay is completely unacceptable, as I paid for express shipping with the expectation of receiving the item within the promised timeframe.

Moreover, I found the product description to be highly inaccurate. The dress was described as being made of high-quality fabric and having intricate embroidery details. However, when I received it, I was shocked to find that the fabric was cheap and the embroidery was poorly done. The dress looked nothing like the images provided on your website. This misleading product description is deceptive and misleading to customers.

I demand a full refund for the dress and the shipping fees, as well as compensation for the inconvenience and disappointment caused. I also suggest that you improve your shipping process to ensure timely deliveries and revise your product descriptions to accurately represent the items being sold.

I hope that you will take my complaint seriously and address these issues promptly. I look forward to receiving a timely response and a resolution to this matter.

Yours sincerely,

[Your Name]

网购投诉信英语作文 篇三

Dear Sir or Madam,

　　I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

　　The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

　　I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

　　Yours sincerely

　　Li Ming

网购投诉信英语作文 篇四

Dear manager,

　　I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.

　　The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.

　　It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.

　　Sincerely yours,

　　Jack

网购投诉信英语作文 篇五

Dear Sir or Madam，

　　I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。

　　Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。

　　With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。

　　Yours，

　　XX

网购投诉信英语作文 篇六

Dear Sir or Madam，

　　I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.

　　To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.

　　Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

　　Yours sincerely，

　　Zhang We