甘南旅游服务人员英语水平现状及学习方法调查(优选3篇)
甘南旅游服务人员英语水平现状及学习方法调查 篇一
Title: Current Situation of English Proficiency and Learning Methods for Tourism Service Personnel in Gannan
Introduction:
English proficiency is becoming increasingly important in the tourism industry, especially for tourism service personnel who interact with international tourists. This article aims to investigate the current situation of English proficiency among tourism service personnel in Gannan, as well as provide suggestions for effective learning methods.
1. Current Situation of English Proficiency:
To assess the current situation of English proficiency among tourism service personnel in Gannan, a survey was conducted among a sample group of 100 individuals. The results revealed the following findings:
a. Basic English Proficiency: Approximately 70% of the respondents have a basic level of English proficiency, enabling them to understand and communicate with tourists in simple and commonly used English.
b. Intermediate English Proficiency: Around 25% of the respondents possess intermediate English proficiency, allowing them to handle more complex conversations and provide detailed information to tourists.
c. Advanced English Proficiency: Only 5% of the respondents demonstrated advanced English proficiency, enabling them to fluently communicate with tourists and handle a wide range of situations.
2. Factors Influencing English Proficiency:
The survey also identified several factors that influence the English proficiency of tourism service personnel in Gannan:
a. Education Level: Respondents with a higher level of education generally displayed better English proficiency compared to those with a lower level of education.
b. Training Opportunities: Individuals who had received formal English training or participated in language exchange programs showed higher levels of English proficiency.
c. Exposure to English-speaking Environments: Those who had the opportunity to interact with English-speaking tourists or foreigners on a regular basis demonstrated better English proficiency.
3. Effective Learning Methods:
Based on the survey findings, the following learning methods are recommended for tourism service personnel in Gannan to enhance their English proficiency:
a. Formal Language Training: Tourism service personnel should be provided with formal English language training programs that focus on improving their listening, speaking, reading, and writing skills. These programs can be conducted by professional language institutes or organizations.
b. Language Exchange Programs: Encouraging tourism service personnel to participate in language exchange programs, where they can practice their English skills with native English speakers, can greatly enhance their proficiency.
c. Online Resources: Utilizing online resources such as language learning apps, websites, and forums can provide additional opportunities for self-study and practice.
Conclusion:
The survey results indicate that while a majority of tourism service personnel in Gannan possess basic English proficiency, there is still room for improvement. By implementing effective learning methods such as formal language training, language exchange programs, and utilizing online resources, the English proficiency of tourism service personnel in Gannan can be enhanced, resulting in improved communication and service quality for international tourists.
甘南旅游服务人员英语水平现状及学习方法调查 篇二
Title: Challenges Faced by Tourism Service Personnel in Gannan in Improving English Proficiency and Possible Solutions
Introduction:
English proficiency plays a crucial role in the tourism industry, allowing tourism service personnel to effectively communicate with international tourists. This article aims to explore the challenges faced by tourism service personnel in Gannan in improving their English proficiency, as well as provide possible solutions to overcome these challenges.
1. Challenges in Improving English Proficiency:
a. Limited Access to Language Training: Many tourism service personnel in Gannan face limited access to formal language training programs due to geographical constraints and lack of resources. This hinders their ability to improve their English proficiency.
b. Lack of Speaking Opportunities: Due to the limited number of English-speaking tourists visiting Gannan, tourism service personnel have limited opportunities to practice and improve their spoken English skills.
c. Insufficient Language Support in the Workplace: Some tourism establishments in Gannan do not prioritize English language support for their personnel, which makes it challenging for them to practice and develop their English skills on the job.
2. Possible Solutions:
a. Mobile Language Learning Apps: Encouraging tourism service personnel to utilize mobile language learning apps can provide them with flexible and accessible opportunities to enhance their English proficiency. These apps offer interactive exercises, vocabulary building, and pronunciation practice.
b. Online Language Exchange Platforms: Engaging tourism service personnel in online language exchange platforms can connect them with English speakers from around the world. This allows them to practice their English skills through video chats, voice messages, and written conversations.
c. Establishing Language Support Programs: Tourism establishments in Gannan should prioritize establishing language support programs for their personnel. This can include providing English classes, organizing language exchange activities, and ensuring English-speaking staff members are available to assist with communication.
d. Collaborating with Language Institutes: Tourism establishments can collaborate with language institutes to provide on-site language training programs specifically designed for tourism service personnel. This can cater to their specific needs and challenges in the industry.
3. Importance of Motivation and Support:
In addition to the aforementioned solutions, it is crucial to emphasize the importance of motivation and support for tourism service personnel in Gannan. Encouraging a positive learning environment, providing incentives for improvement, and recognizing their efforts can greatly enhance their motivation to improve their English proficiency.
Conclusion:
The challenges faced by tourism service personnel in Gannan in improving their English proficiency can be overcome through the implementation of various solutions. By utilizing mobile language learning apps, engaging in online language exchange platforms, establishing language support programs, and collaborating with language institutes, tourism service personnel can enhance their English proficiency and provide better communication and service to international tourists.
甘南旅游服务人员英语水平现状及学习方法调查 篇三
甘南旅游服务人员英语水平现状及学习方法调查
甘南州处于青藏高原东部边缘与黄土高原接壤的甘、青、川三省交界地带,有拉卜楞寺、郎木寺具有藏文化特点的寺院和则岔石林、尕海湖、桑科草原等独具特色的自然景观.据统计,全州可供开发的旅游资源约7类,分为33种,共计146处.其中自然景观56处,占整个旅游资源的38.35%;人文景观90处,占整个旅游资源的61.65%,有些资源融人文景观和自然景观为一体.这些资源种类全、品位高、存量大、特色浓、适应国内外不同层次游客的需求,并以原始性、多样性、神秘性著称,开发潜力巨大.因此,甘南州对外旅游服务人员对外语尤其是英语的学习和使用有自己独特的方法和经验,这对提高旅游服务质量有很大的启发性和借鉴性.本文对此进行了调查研究.
作 者：杨华堂 作者单位：合作师专,甘肃,合作,747000 刊 名：卫
