东航空姐英语面试问题【通用3篇】

东航空姐英语面试问题 篇一

Introduction:

Being an air hostess for China Eastern Airlines (东航) is a prestigious and challenging job that requires exceptional language skills and customer service abilities. This article will provide an overview of the common English interview questions asked during the interview process for aspiring flight attendants at China Eastern Airlines.

1. "Tell us about yourself":

This question is often asked at the beginning of the interview to assess your communication skills and confidence. Provide a brief summary of your educational background, relevant work experience, and personal attributes that make you a suitable candidate for the role. Emphasize your language skills, customer service experience, and ability to work in a multicultural environment.

2. "Why do you want to become a flight attendant?"

Demonstrate your passion for the job by highlighting your enthusiasm for serving people, traveling, and working in a dynamic and fast-paced environment. Mention your interest in interacting with different cultures and your desire to provide a safe and comfortable experience for passengers.

3. "How would you handle an irate passenger?"

This question tests your ability to handle difficult situations with grace and professionalism. Explain that you would remain calm, listen attentively, and empathize with the passenger's concerns. Offer a solution that aligns with company policies and emphasizes the importance of maintaining a positive and peaceful flight environment.

4. "How do you ensure passenger safety?"

Emphasize the importance of being vigilant and proactive in ensuring passenger safety. Discuss your knowledge of emergency procedures, ability to handle medical emergencies, and commitment to following safety protocols and regulations. Highlight your ability to remain calm under pressure and prioritize the safety of all passengers.

5. "How do you handle cultural differences among passengers?"

Highlight your ability to adapt to different cultures and communicate effectively with people from diverse backgrounds. Discuss your experience in dealing with multicultural environments and your willingness to learn about and respect different customs and traditions.

6. "How would you handle a situation where a passenger does not speak English?"

Demonstrate your problem-solving skills and ability to communicate non-verbally. Explain that you would use gestures, visual aids, and an interpreter if available to ensure effective communication. Emphasize the importance of making the passenger feel comfortable and understood throughout the flight.

Conclusion:

Preparing for the English interview questions for China Eastern Airlines is crucial for aspiring flight attendants. By showcasing your language skills, customer service abilities, and adaptability to different cultures, you increase your chances of succeeding in the interview process and becoming an air hostess for China Eastern Airlines.

东航空姐英语面试问题 篇二

Introduction:

The interview process for becoming a flight attendant at China Eastern Airlines (东航) includes a series of English interview questions to assess candidates' communication skills and suitability for the role. This article will discuss additional English interview questions commonly asked during the China Eastern Airlines interview.

1. "How do you handle conflicts among colleagues?"

This question assesses your ability to work in a team and resolve conflicts in a professional manner. Explain that you would approach conflicts with an open mind, actively listen to all parties involved, and seek a solution that benefits the team and maintains a positive work environment.

2. "How do you cope with long working hours and irregular schedules?"

Being a flight attendant often requires irregular working hours and long flights. Demonstrate your ability to adapt to different time zones, maintain a healthy lifestyle, and manage fatigue effectively. Highlight your resilience, self-discipline, and commitment to providing excellent customer service regardless of the working hours.

3. "How do you handle stressful situations?"

Working as a flight attendant can be demanding and stressful at times. Discuss your ability to remain calm under pressure, prioritize tasks, and make quick decisions in emergency situations. Highlight your experience in handling stressful situations effectively and your commitment to ensuring the safety and comfort of passengers.

4. "How do you deal with homesickness?"

Being away from home for extended periods can be challenging. Explain that you have developed coping mechanisms to deal with homesickness, such as staying connected with loved ones through technology, engaging in hobbies during downtime, and building a strong support network among colleagues.

5. "How do you handle customer complaints?"

This question assesses your ability to handle customer feedback and ensure customer satisfaction. Explain that you would actively listen to the customer's concerns, empathize with their situation, and offer a suitable resolution within the company's policies. Emphasize the importance of maintaining a positive customer experience and going the extra mile to address their concerns.

6. "What are your career goals as a flight attendant?"

Demonstrate your long-term commitment to the role by explaining your career goals within the aviation industry. Discuss your willingness to undergo further training and development to enhance your skills and knowledge. Emphasize your dedication to providing exceptional customer service and your desire to grow within China Eastern Airlines.

Conclusion:

The English interview questions for China Eastern Airlines reflect the importance of effective communication, problem-solving skills, adaptability, and commitment to customer service. By preparing for these questions and showcasing your suitability for the role, you increase your chances of succeeding in the interview process and embarking on a rewarding career as a flight attendant for China Eastern Airlines.

东航空姐英语面试问题 篇三

东航空姐英语面试问题

　　东航面试分享

　　初试有自我介绍，初试最简单勒完全看个眼缘很快的五六分钟搞定，然后直接去笔试

　　复试有一对一英语口试的，问题一般也就三五个，但是具体会问什么每个人不一样，这个完全就看你个人口语好不好勒，临场发挥一般都是，然后是中文的综合测试也是问些问题，很简单是人都会回答，

东航空姐英语面试问题

　　东航面试分享

　　我是参加一月份上海地区常态化面试 现在通过了初试和复试就等着这个月22号的体检 要参加面试的同学不要紧张 初试不会问你太多问题 就自报一下毕业学校多大了来自哪里 然后绕场一圈就可以了 晚上回去等复试通知 复试当天一定要带好身份证 毕业证 和学历在线验证 好多人(也包括我)都忘了在线验证的复印 复印店那天门口排队都排了一个小时 复试就是考心理(笔试) 机考(英语，综合 历史问题较多)摄像 要换东航的制服自我介绍 英语口语很简单易行我们这批好多连自我介绍都不会的都过了复试 所以英语不好的人不用担心 (查证件的时候也没有要查英语等级证书) 最后有个综合复试 这个和初试差不多 自我介绍 考官会根据你的自我介绍提问 然后绕场一圈 复试结果等了一段时间 差不多半个月吧

　　东航面试分享

　　去了先审核学历 量身高 体重(体重过轻的不行的)

　　然后第一轮面试 10人一组进去一分钟的中英文自我介绍 看看手啊，左

　　通过了第一轮面试的'当天下午一点钟再进行第二轮面试，这次也是10人一组，有自我介绍，中文英文随便你，然后有个才艺展示的环节，评委会问一些人问题 这次我们组留下7个 还有别的组只留4个的，这个没有概率，评委喜欢的都会留下的

　　然后这天的面试就结束了，留下的人集合，加东航的飞信，给你一张小条是参加笔试通知单，笔试时要带

　　然后就是等英语笔试的短信通知

　　收到通知考英语笔试

　　再等通知参加英语口试

　　我们这批有点特殊，是所有第二轮面试留下的人一起体检

　　体检完了再去参加小组讨论，性格色彩测试

　　最后综合面谈

　　完了就是漫长的等通知

　　通过的人会发信息通知政审，然后就培训了